Managed IT Services For Field Service

To effectively manage field service operations, one needs to manage diverse tasks like planning and dispatching technicians, handling customer service requests and work orders, observing inventory, service level contracts, and billing customers. For this purpose, Raksha IT Field Service Management Services is a must-have that streamlines your processes and makes it easier to manage all elements of your field service operations.

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Our Smart Property Management Tech Solutions

Field Service Scheduling

We will be working with your on arranging employee plans, service appointments and anticipated work order completion timelines.

Field Service Dispatch Management

This includes coordinating dispatch, which is when a field service technician or specialist is sent out on a work assignment.

Location-based Tracking

With Raksha IT's assistance, technicians and managers can enable GPS tracking to make sure that they have the correct address for field visits.

Work Order Management

We will be assigning and tracking service work orders from creation via completion to customer invoicing.

Inventory Management

You can keep a track of parts and supplies, containing the transfer of consumption, products, adjustments and more.

Field Service Contract Management

It includes managing contracts with your customers and confirming service level agreements (SLAs) are met.

Why is Property Management technology necessary?

Increased uptime

Intelligent Workflows

Empowered field service technicians

Reduced field service costs

Better resource optimization

Increased customer satisfaction

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