Field Service Management with Raksha IT
To effectively manage field service operations, one needs to manage diverse tasks like planning and dispatching technicians, handling customer service requests and work orders, observing inventory, service level contracts, and billing customers. For this purpose, Raksha IT Field Service Management Services is a must-have that streamlines your processes and makes it easier to manage all elements of your field service operations.
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Our Field Service Management Activities
We will be working with your on arranging employee plans, service appointments and anticipated work order completion timelines.
This includes coordinating dispatch, which is when a field service technician or specialist is sent out on a work assignment.
With Raksha IT's assistance, technicians and managers can enable GPS tracking to make sure that they have the correct address for field visits.
We will be assigning and tracking service work orders from creation via completion to customer invoicing.
You can keep a track of parts and supplies, containing the transfer of consumption, products, adjustments and more.
It includes managing contracts with your customers and confirming service level agreements (SLAs) are met.
